Personal data processing policy

At WowBag ("we," "us," "our"), we are dedicated to ensuring a secure and convenient shopping experience for our users while safeguarding their privacy when using our website, wowcrochet.shop ("website"). This Privacy Policy is designed to help you understand our privacy practices and how we handle your personal information while using the website.
We are committed to processing any information and data you provide to us through the website, or data collected during the use of WowBag's services ("services"), transparently and in compliance with applicable laws and international data protection principles. These principles include purpose limitation, storage limitation, data minimization, data quality, and confidentiality.

Collection and Use of Personal Data
When you use our website, we collect and process information about you. This information may be gathered when you choose to provide it, such as when subscribing to our newsletter or creating a personal account to access our services. Additionally, we collect data by analyzing your interactions with the website.
In various sections of the website, especially when creating an account, you may be required to provide certain personal information such as your name, phone number, email address, date of birth, country of residence, and address. When making purchases, you may also need to provide payment information. Moreover, when participating in surveys, promotions, or contacting customer service through the website, we may collect additional information as required.

Collection and Use of Browsing Data
Like any standard website on the Internet, our website operates using computer systems and software procedures that routinely collect information about users. This data is not used to identify specific individuals but enhances your personalized web experience.
Browsing data includes parameters related to your IT environment, such as your IP address or location (country). We use this information to compile statistics on website usage, ensure its proper functioning, and identify potential issues or misuse.

Use of Cookies
As explained in the brief information notice in the banner, you can consent to the use of cookies by clicking "OK," closing the banner with the "X" key, browsing the page, or clicking on any element on the website's pages.
Cookies are small text files sent to and stored on your computer by the websites you visit. They help websites remember your actions and preferences so you don't have to reconfigure them on your next visit. Cookies are used to enhance website performance and provide information to site owners for statistical or advertising purposes.
Cookies come in different types, depending on their characteristics and functions. They can be session cookies, automatically deleted when you close your browser, or persistent cookies, which remain on your device until their predefined expiration time.

Session Cookies
In some jurisdictions, your consent may not always be required for website cookies. Session cookies are essential for proper website operation, allowing you to view content in your preferred language and directing you to the correct country version. They enable you to log in and manage orders for registered users. These cookies are crucial for website functionality.

Functional Cookies
Functional cookies recognize you each time you visit the website, preserving items in your shopping bag between sessions. For example, if you add items to your shopping bag but don't complete the purchase immediately, functional cookies keep your selections until your next visit (within a specified time frame). While not essential, these cookies enhance your shopping and browsing experience.




Cookie usage notification

Analytic cookies are used to generate statistics on browser behavior via the types of devices used, the number of pages visited or clicks on a page while browsing the website. We handle these data anonymously and solely for statistical purposes. Most browsers allow you to delete or disable cookies by changing your settings. Note that disabling session or functional cookies can impair your experience of our website and potentially limit the services we offer.

Third Party Services
We may share your personal data with our affiliated companies and brands, with third parties who provide services to you or us or with other third parties as needed to carry out our business, or comply with a legal obligation, provided you consent to this.

We are not responsible for the privacy practices of other third parties, such as Facebook, Apple, Google, Microsoft, or any other app developers, social media platforms, operating system providers or device manufacturers. The inclusion of a link on our services does not imply an endorsement of the linked sites or services by us or our affiliates.

Changes to our Policy
We guarantee that our users have the right to access, change or cancel the personal details they have provided to us at any moment, under the terms contained in the applicable legislation. We reserve the right to update and make changes to the privacy policy on our website at any given moment. Additionally, we reserve the right to make modifications we consider appropriate to this website without prior notice.